Privacy policy
Plain language, like everything else we do. Here is what we collect, why, and what we will never do with it.
1. What we collect
When you request a free consultation, we collect the information you provide: your name, email address, phone number (if you choose to share it), and the details of your project. That's it — we don't buy data, track you across the web, or build advertising profiles.
2. How we use it
We use your information for one purpose: to respond to your enquiry and, if you continue with us, to deliver our education, training, and consulting services. We do not sell, rent, or share your personal information with third parties for marketing purposes — ever.
3. Where it lives
Consultation requests are stored securely in our systems and are accessible only to the small team that responds to them. We retain your information only as long as needed to serve you, or as required by law.
4. Your rights
You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it entirely. Write to info@pondresourcecentre.com and we'll respond within 30 days.
5. Questions
Privacy questions deserve straight answers. Reach us any time at info@pondresourcecentre.com.